Success Stories

Saving a Client-Partner Relationship

A small but technologically important partner had a strained relationship with our client; even the smallest of issues getting escalated to conflicts. By dedicating a Sales Beacon resource to identifying and resolving the source of the conflict, our client was able to save the relationship and an important new technology channel representing significant revenues.

Maximize Customer Relationships With Targeted Communications

Creating a customer and partner newsletter is time-consuming, detail-oriented, and frustrating. Clients often push this type of tool to the bottom of a to-do list, where it is delayed or never completed. Because we’d done so many of these for other clients, we were able supply sample design ideas and quickly produce a targeted piece for the client to send to partners and customers.

Building Adoption at Partner Training Events

With so many architectures and solutions, a big adoption success factor lies in making partners trained and aware of products and releases that are available.

As a result of our work, tool adoption went up internally which then grew partner training participation by 200-400% for each of the six architecture offered.

Organize Cross Functional Managers to Close a $200M Deal

Putting a $200 million deal together means coordinating numerous departments and people – from finance, legal, and marketing departments to product sales specialists, engineers, architects, and advanced services personnel. We were brought in to ensure everyone performed in order to make the deal happen.

Doubling Charitable Revenues with Virtual Team Assistance

Our client’s March of Dimes program needed someone to coordinate 500 people, split into 12 main teams and over 120 sub-teams over a six-month period.   Because it was more work than an internal manager could handle and there wasn’t the budget for a full-time PM, we offered part-time support to keep the entire team on track.

Saving a Client-Partner Relationship

A small but technologically important partner had a strained relationship with our client; even the smallest of issues getting escalated to conflicts. By dedicating a Sales Beacon resource to identifying and resolving the source of the conflict, our client was able to save the relationship and an important new technology channel representing significant revenues.

Implementing SAP Hana to Cut Reporting Effort by Over 90%

A legacy data gathering and reporting system that cost many hours to produce and had high risk of errors — was transformed into a scalable Enterprise solution by implementing SAP Hana. Stakeholders can now trust that what they are seeing is a true reflection of the business.

Implementing an Online Dashboard to Support Executive Decisions

The over-burdened analytics team was unable to keep up with the increasing demand for data analytics reports from key stakeholders. We overhauled the reporting process and introduced online, easy to understand dashboards that gave leadership what they needed.

Transforming Customer Satisfaction Reporting to Identify At-Risk Customers

Sales teams were unable to utilize legacy customer satisfaction data to proactively identify high-risk customers. Sales Beacon automated a monthly report that highlighted risks in accounts to all levels of the sales organization, resulting in proactive customer interventions and lower customer attrition.