Case Studies

Check out some of our favourite case studies
to start to understand how we help our clients
transform their businesses.

Check out some of our favourite case studies to start to understand how we help our clients transform their businesses.

Project Services

Helping Improve Partner Support Increased Revenues by Over 40%

When a client lacked internal resources to support a critical project, Virtira jumped in to quickly launch their advanced solutions to the market through a broad channel network. Client Challenge Already over-tasked client staff were … Read More

2012 National Democratic Convention Program Support

We provided virtual and onsite program support for a client who had won a major contract supporting the 2012 National Democratic Convention. Client Challenge The client won a significant bid to provide network services and … Read More

Streamlining the Event Planning Process Freed Up Significant Client Time

By providing streamlining event set-up communications, we were able to their prep cycle and eliminate last-minute emergencies.

Managing Global Content to Support a Multi-$Billion Roll-out

The customer needed seasoned content program management to support a new solution being rolled out globally. This program included all collateral needed to support the program.

Implementing an Online Dashboard to Support Executive Decisions

The over-burdened analytics team was unable to keep up with the increasing demand for data analytics reports from key stakeholders.

Building Stronger Partner Relationships with Dashboards

These events drove significant incremental channel-led revenue by bringing customer and partner sales team together to present an integrated solution to prospects across the US.

Driving Cross-Functional Team Accountability

Slow response from specialized technical resources was slowing sales and resulting in lower revenues.

Organize Product Teams to Create Bundled Solutions

Our client needed a better understanding of how bundled solutions could better meet customer needs.

Managing a Global Launch of a Bundled Cellular Rollout

The client’s internal program management office was maxed out with initiatives across numerous cross-functional teams. They brought us in to manage over 100 team members to develop and deploy a worldwide launch of a bundled … Read More

Building Adoption at Partner Training Events

With so many architectures and solutions, a big adoption success factor lies in making partners trained and aware of products and releases that are available. As a result of our work, tool adoption went up … Read More

Helping Improve Partner Support Increased Revenues by Over 40%

When a client lacked internal resources to support a critical project, Virtira jumped in to quickly launch their advanced solutions to the market through a broad channel network. Client Challenge Already over-tasked client staff were … Read More

2012 National Democratic Convention Program Support

We provided virtual and onsite program support for a client who had won a major contract supporting the 2012 National Democratic Convention. Client Challenge The client won a significant bid to provide network services and … Read More

Streamlining the Event Planning Process Freed Up Significant Client Time

By providing streamlining event set-up communications, we were able to their prep cycle and eliminate last-minute emergencies.

Managing Global Content to Support a Multi-$Billion Roll-out

The customer needed seasoned content program management to support a new solution being rolled out globally. This program included all collateral needed to support the program.

Implementing an Online Dashboard to Support Executive Decisions

The over-burdened analytics team was unable to keep up with the increasing demand for data analytics reports from key stakeholders.

Building Stronger Partner Relationships with Dashboards

These events drove significant incremental channel-led revenue by bringing customer and partner sales team together to present an integrated solution to prospects across the US.

Driving Cross-Functional Team Accountability

Slow response from specialized technical resources was slowing sales and resulting in lower revenues.

Organize Product Teams to Create Bundled Solutions

Our client needed a better understanding of how bundled solutions could better meet customer needs.

Managing a Global Launch of a Bundled Cellular Rollout

The client’s internal program management office was maxed out with initiatives across numerous cross-functional teams. They brought us in to manage over 100 team members to develop and deploy a worldwide launch of a bundled … Read More

Building Adoption at Partner Training Events

With so many architectures and solutions, a big adoption success factor lies in making partners trained and aware of products and releases that are available. As a result of our work, tool adoption went up … Read More

Fractional Services

Fractional Support Provides a Low-Cost Solution for Systems Engineers

A systems engineer was spending 40% of her time processing client orders and there wasn’t budget for full time administrative support. Virtira implemented a fractional 10-hour per week support program and transformed the experience customers … Read More

Increase Revenues with Fractional Sales Support

Virtira’s fractional Enterprise Sales Support services were a cost-effective solution to transform the workflow of overloaded enterprise account managers who were buried chasing approvals and administrative tasks. Client Challenge The Director of Sales was concerned … Read More

Developing a Discount Offer Program With Specialized Support

Using our services to help organize and follow up team meetings, our client saved time, restored full support to the sales team, and improved staff’s day-to-day life.

Organize Cross-Functional Managers to Close a $200M Deal

Our client needed help coordinating finance, legal, and marketing departments, product sales specialists, engineers, architects, and advanced services personnel.

Doubling Charitable Revenues with Project Rescue

Our client’s March of Dimes program needed someone to coordinate 500 people, split into 12 main teams, and over 120 sub-teams over a six-month period.   With more work than any individual internal manager could handle, … Read More

Fractional Support Provides a Low-Cost Solution for Systems Engineers

A systems engineer was spending 40% of her time processing client orders and there wasn’t budget for full time administrative support. Virtira implemented a fractional 10-hour per week support program and transformed the experience customers … Read More

Increase Revenues with Fractional Sales Support

Virtira’s fractional Enterprise Sales Support services were a cost-effective solution to transform the workflow of overloaded enterprise account managers who were buried chasing approvals and administrative tasks. Client Challenge The Director of Sales was concerned … Read More

Developing a Discount Offer Program With Specialized Support

Using our services to help organize and follow up team meetings, our client saved time, restored full support to the sales team, and improved staff’s day-to-day life.

Organize Cross-Functional Managers to Close a $200M Deal

Our client needed help coordinating finance, legal, and marketing departments, product sales specialists, engineers, architects, and advanced services personnel.

Doubling Charitable Revenues with Project Rescue

Our client’s March of Dimes program needed someone to coordinate 500 people, split into 12 main teams, and over 120 sub-teams over a six-month period.   With more work than any individual internal manager could handle, … Read More

Training and Consulting

Improving Dashboards to Strengthen US-Wide Partner Relationship

We implemented online dashboards and team relationship models for more than 30 people across 6 planning teams and 38 events.

Implementing SAP Hana to Cut Reporting Effort by Over 90%

A legacy data gathering and reporting system that cost many hours to produce and had high risk of errors — was transformed into a scalable Enterprise solution by implementing SAP Hana. Stakeholders can now trust … Read More

Transforming Customer Satisfaction Reporting to Identify At-Risk Customers

Sales teams were unable to utilize legacy customer satisfaction data to proactively identify high-risk customers. We automated a monthly report that highlighted risks in accounts to all levels of the sales organization, resulting in proactive … Read More

Untangling Bureaucratic Obstacles To Open Untapped Markets

We were engaged to help add an innovative solution on the client’s global price list that was bogged down in internal bureaucratic blockages.

Implementing a Performance Dashboard To Save Managers Time

Managers were spending hours doing tedious manual importing of data into spreadsheets in order to produce the reports they needed to run the business. We streamlined the data gathering methods and implemented an online Performance … Read More

Winning a Pan AM Games Agreement

We were able to successfully help our client win a Pan Am Games contract by taking over the management of hundreds of people.

Maximize Customer Relationships With Targeted Communications

Creating a customer and partner newsletter is time-consuming, detail-oriented, and frustrating. We supplied sample design ideas and quickly produced a targeted piece for the client to send to partners and customers.

Improving Dashboards to Strengthen US-Wide Partner Relationship

We implemented online dashboards and team relationship models for more than 30 people across 6 planning teams and 38 events.

Implementing SAP Hana to Cut Reporting Effort by Over 90%

A legacy data gathering and reporting system that cost many hours to produce and had high risk of errors — was transformed into a scalable Enterprise solution by implementing SAP Hana. Stakeholders can now trust … Read More

Transforming Customer Satisfaction Reporting to Identify At-Risk Customers

Sales teams were unable to utilize legacy customer satisfaction data to proactively identify high-risk customers. We automated a monthly report that highlighted risks in accounts to all levels of the sales organization, resulting in proactive … Read More

Untangling Bureaucratic Obstacles To Open Untapped Markets

We were engaged to help add an innovative solution on the client’s global price list that was bogged down in internal bureaucratic blockages.

Implementing a Performance Dashboard To Save Managers Time

Managers were spending hours doing tedious manual importing of data into spreadsheets in order to produce the reports they needed to run the business. We streamlined the data gathering methods and implemented an online Performance … Read More

Winning a Pan AM Games Agreement

We were able to successfully help our client win a Pan Am Games contract by taking over the management of hundreds of people.

Maximize Customer Relationships With Targeted Communications

Creating a customer and partner newsletter is time-consuming, detail-oriented, and frustrating. We supplied sample design ideas and quickly produced a targeted piece for the client to send to partners and customers.

Sales Operations

Improving Sales Workflow Generated over $1 Million in Closed Deals

Virtira’s team evangelized a new telecommunications service to the client’s staff and customers, generating over 65% of closed deals. Client Challenge A leading telecommunications client added a new service to their solutions portfolio but was … Read More

Fractional After-Sales Support Drives More Revenues

Virtira was engaged to follow up and coordinate the client’s post-sales care on a fractional basis, in order to free up valuable system engineering and sales manager time. This resulted in higher customer satisfaction, and … Read More

Sales Operations Allows Systems Engineers to Focus on Customers

A systems engineer was spending 40% of her time processing client orders and there wasn’t a budget for full-time administrative support. Virtira implemented a 10-hour per week support program and transformed the engineering support for … Read More

Close More Deals by Increasing Sales Team Efficiency

We were called in to implement Enterprise Sales Support to help account managers whose time was being inefficiently burned chasing cross-functional action items. By implementing a six-hour a week solution, we were to free up … Read More

Pre-Sales Workflow Improvements Increased Market Share

Inefficient use of remote technical support needed to close deals was causing long delays in the enterprise sales process. Our consultants implemented change management and communications strategies, along with process improvement methods, to improve the … Read More

Resolving Partner Communications Saved a Critical Business Relationship

Channel participation in sales opportunities was happening too late, impacting sales and increasing sales cycles. We assessed the situation and fixed communication problems, which resulted in higher partner involvement and more sales. Client Challenge The … Read More

Developing Online Leaderboards For Asia Sales Contest

We were brought in to manage tight deadlines and online reporting to support driving more revenues through a remote sales force in Asia. Client Challenge The client wanted a program that drove more bundled hardware, … Read More

Driving Remote Collaboration Across Asia, Europe & The Americas

The client needed to bring numerous country teams together to develop and manage a roadshow across Asia, Europe, and the Americas. The roadshow was to create awareness of the new solution architectures for a multi-national … Read More

Cleaning Up Over 700,000 Salesforce.com Records

Our client had customized their Salesforce.com environment substantially. One of the customizations created numerous similar account records from numerous feeder systems. This was creating havoc for pipeline reporting with up to 10 duplicate records per … Read More

Building An Efficient Hybrid Vertical Selling Model

In order to streamline similar clients, our customer organized its sales teams, spread throughout the US, into vertical market groups. They wanted sales teams to share best practices in order to leverage a win in … Read More

Improving Sales Workflow Generated over $1 Million in Closed Deals

Virtira’s team evangelized a new telecommunications service to the client’s staff and customers, generating over 65% of closed deals. Client Challenge A leading telecommunications client added a new service to their solutions portfolio but was … Read More

Fractional After-Sales Support Drives More Revenues

Virtira was engaged to follow up and coordinate the client’s post-sales care on a fractional basis, in order to free up valuable system engineering and sales manager time. This resulted in higher customer satisfaction, and … Read More

Sales Operations Allows Systems Engineers to Focus on Customers

A systems engineer was spending 40% of her time processing client orders and there wasn’t a budget for full-time administrative support. Virtira implemented a 10-hour per week support program and transformed the engineering support for … Read More

Close More Deals by Increasing Sales Team Efficiency

We were called in to implement Enterprise Sales Support to help account managers whose time was being inefficiently burned chasing cross-functional action items. By implementing a six-hour a week solution, we were to free up … Read More

Pre-Sales Workflow Improvements Increased Market Share

Inefficient use of remote technical support needed to close deals was causing long delays in the enterprise sales process. Our consultants implemented change management and communications strategies, along with process improvement methods, to improve the … Read More

Resolving Partner Communications Saved a Critical Business Relationship

Channel participation in sales opportunities was happening too late, impacting sales and increasing sales cycles. We assessed the situation and fixed communication problems, which resulted in higher partner involvement and more sales. Client Challenge The … Read More

Developing Online Leaderboards For Asia Sales Contest

We were brought in to manage tight deadlines and online reporting to support driving more revenues through a remote sales force in Asia. Client Challenge The client wanted a program that drove more bundled hardware, … Read More

Driving Remote Collaboration Across Asia, Europe & The Americas

The client needed to bring numerous country teams together to develop and manage a roadshow across Asia, Europe, and the Americas. The roadshow was to create awareness of the new solution architectures for a multi-national … Read More

Cleaning Up Over 700,000 Salesforce.com Records

Our client had customized their Salesforce.com environment substantially. One of the customizations created numerous similar account records from numerous feeder systems. This was creating havoc for pipeline reporting with up to 10 duplicate records per … Read More

Building An Efficient Hybrid Vertical Selling Model

In order to streamline similar clients, our customer organized its sales teams, spread throughout the US, into vertical market groups. They wanted sales teams to share best practices in order to leverage a win in … Read More