Category Archive

When your entire team is working from home, normal ways of catching up on projects go out the door. When you were all working at an office, it was easy to run into Mary from ... Read More

It’s happened. The Zoom revolution is upon us. In 2020, everyone from CEOs to celebrities, everything from book clubs to board meetings, went virtual. Suddenly, we were all forced to reckon with a new remote ... Read More

Body language is communication. It clarifies meaning, ensures engagement and drives participation. According to CallCentreHelper.com, 55% of face-to-face communication is done through body language. Which means that if you're selling to someone you can’t see, ... Read More