With workers in different locations, momentum often slows. Most companies have resisted, or are unaware of, the simple managerial steps that make remote workers just as productive as they’d been in the office. Managers need to implement policies, processes, and tools that support autonomous workers while keeping virtual teams aligned and accountable.
I’ve never worked well in an office, ever. While my business school classmates were finding jobs in downtown cubicles, I happily worked my way through university in the Parks Branch and on fishing boats.
Count me among the office drones changed by the arrival of COVID-19. When the pandemic began in early 2020, I left the office and began working at home, marking a massive and irrevocable shift in not only where I work, but how I work.
Deals almost always involve remote teams, often across multiple departments, organizations, and even continents. Yet despite all this complexity, nailing down that final piece of a customer’s contract—custom solutions, financing, advanced partnerships—often falls on the sales rep.
